Shop Policies
Shipping Policy
All items are shipped within 7-10 business days from date of purchase. All items are packaged in the order they are purchased. If you make multiple purchases to the same address, shipping will be combined and refunded if there are any overages.
Local pickup orders are ready for pickup within 7-10 business days from date of purchase. All items are packaged in the order they are purchased and are fulfilled chronologically alongside shipped orders.
Once a package is received and accepted by USPS, unfortunately it is out of the seller's control. By completing a purchase, you agree that Bianca Breed, LLC is not responsible for delayed, damaged, lost, or stolen packages.
Return, Refund, & Exchange Policy
All items are final sale and returns, refunds, and exchanges are not accepted at this time. All items are made by hand and are accurately described and photographed to fully convey each item. However, if you are unsatisfied with your purchase, please contact the shop owner at bianca@biancabreed.com. If your item needs to be temporarily sent back in for any reason, the customer is responsible for shipping both ways. Thank you for understanding!
Handmade items
Every piece I make requires meticulous attention, time, and care, and represents the artist's creative practice. Intentional thought goes into the value, description, and price of the piece. Due to the handmade nature of each item and materials used, each piece will have integrity and is completely one of a kind. It is impossible to remake an item exactly. Anything I consider an imperfection, or aspect of the piece to consider, will be clearly listed in the description as such. You may see micro bubbles and evidence of the artist's hand in some pieces - while it is always the artist's priority to minimize these elements, this is a normal and inevitable aspect of flower preservation and the nature of handmade items. The artist strives for quality and perfection for every item, and pricing of each piece is reflected in these values.
Customs Policy
Processing time for custom items is 12-16 weeks from time of payment received until shipment, unless otherwise stated, and is subject to change depending on time of year and nature of project.
Bianca Breed offers free consultation via email to discuss your project and what you have in mind. For all custom orders, full payment and any taxes and shipping costs will be due upfront once project is discussed and you decide to go forth. Upon confirmation, the artist will send an invoice outlining details and processing time of project. The processing time is initiated once invoice is paid. Payment is non-refundable. By ordering custom work, you are offering Bianca Breed artistic liberty to interpret your preferences in accordance with the natural materials they have available.
There will be an additional $100 nonrefundable fee required for weddings more than 2 weeks in advance to reserve a bouquet shipment/drop off.
Shipping and Return, Refund, & Exchange Policies applies to all custom orders.